For wholesale inquiries, please contact us
Return Policy Explanation:
If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase up to 10 calendar days from the purchase date. You are responsible for return shipping. Your refund or exchange will be processed within 2 business days of receiving the returned product. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging. Please include your original invoice in the return packaging.
Damaged items must be reported to customer service within 48 hours upon receipt of goods per the tracking status. KuzaProducts.com will pay for return shipping in the event that an item is damaged. Items reported damaged after 48 hours will not be eligible for a return or exchange.
Please save all packaging materials and damaged goods before contacting KuzaProducts.com.
If you've received an item damaged or in error, please contact us at email@example.com.
Please supply your order number (on your packing slip included in the shipping box) when contacting us. This will expedite the return process.